Billing innovation and security have long been overlooked, but these are critical client experiences that—when transformed with innovative technology – can make a significant impact on client experience.
There are notable and infamous examples of billers who have fallen prone to wrong recipient mistakes, including instances where trade secrets have been revealed or conflicts of interest that have resulted directly in the loss of a client. The industry standard for billing security has changed with the advent of Oddr. With Oddr, your firm can stop sending PDF attachments, but rather, deliver bills via a secure link the firm controls. On top of this, Oddr delivers unprecedented visibility into your clients’ interactions with your invoice: knowing when and where your clients have viewed invoices transforms your firm’s ability to accelerate and predict cashflow.
Check out Oddr's CEO, Milan Bobde, speak with industry experts on improving client experience by improving billing security.